Leadify Privacy Policy
Your privacy is of utmost importance to us. Leadify is committed to respecting your privacy and ensuring that any personal information we collect is managed in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Information Privacy Act 2009 (Qld). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and your rights in relation to this data.
1. Information We Collect
1.1. Log Data
When you visit our website, our servers automatically log standard data provided by your web browser. This data, known as "non-identifying information," does not personally identify you on its own but may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other relevant details. This information is collected to help us improve our website’s functionality and user experience. The collection and use of this log data are conducted in compliance with the Telecommunications (Interception and Access) Act 1979 (Cth), which governs the lawful interception of communications and access to telecommunications data.
1.2. Personal Information
We may request personal information, such as your name, email address, phone number, and other contact details. This data, known as "identifying information," can personally identify you and is only requested when relevant to providing a service or improving the user experience on our site. The handling of this personal information is strictly in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), particularly APP 3 and APP 5, which regulate the collection and notification of the collection of personal information.
2. How We Collect Information
We collect information by fair and lawful means, ensuring transparency and obtaining your informed consent. This process complies with APP 3 (Collection of solicited personal information) and APP 5 (Notification of the collection of personal information). We provide clear reasons for collecting your information and explain how it will be used. You are free to refuse our request for information, but please be aware that this may limit our ability to provide certain services to you.
3. Use of Information
Leadify uses a combination of identifying and non-identifying information to gain insights into our user base and improve our services. This may involve analysing how visitors interact with our website and tailoring content to enhance user experience. While we do not publicly disclose specific user information, we may share aggregated and anonymised data in reports, such as website usage trends. This practice adheres to APP 6 (Use or disclosure of personal information) and ensures that any data sharing is done in a way that maintains user anonymity and protects privacy.
4. Data Processing and Storage
Leadify retains personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. We implement industry-standard security measures to protect your data against loss, unauthorised access, disclosure, copying, use, or modification. This approach is in accordance with APP 11 (Security of personal information), which mandates that entities take reasonable steps to protect personal information. However, despite our best efforts, we acknowledge that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute data security. This disclosure is necessary to inform you of the inherent risks associated with online data storage, as outlined under current cybersecurity standards and practices.
5. Cookies
Leadify uses “cookies” to collect information about your activity on our site. Cookies are small data files stored on your computer that help us understand how you interact with our website, allowing us to customise content based on your preferences. If you prefer not to accept cookies, you can adjust your browser settings to refuse them, though this may affect the availability of certain services on our site. Our use of cookies complies with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth), ensuring that your preferences and privacy are respected in line with legal requirements for online tracking and data collection. e, as outlined under current cybersecurity standards and practices.
6. Third-Party Access to Information
We may engage third-party services to assist with website functionality and marketing activities. These third parties may have access to your data only for the purpose of performing specific tasks on our behalf, and we do not share personally identifying information without your explicit consent. Furthermore, we do not grant third parties permission to use or disclose your data for any other purposes, ensuring compliance with APP 6 (Use or disclosure of personal information) and APP 8 (Cross-border disclosure of personal information).
Leadify will refuse government and law enforcement requests for data if such requests are deemed overly broad or unrelated to their stated purpose. However, we may cooperate if we believe the requested information is necessary to comply with legal obligations, protect our rights or property, ensure public safety, prevent criminal activity, or address what we reasonably believe to be illegal, legally actionable, or unethical behaviour. This stance is in line with the Telecommunications (Interception and Access) Act 1979 (Cth) and related legislation.
We do not sell or rent personal information to marketers or third parties. This commitment to privacy is consistent with the Privacy Act 1988 (Cth), specifically APP 6 and APP 8, which govern the use and disclosure of personal information within Australia and internationally.
7. Children’s Privacy
Leadify does not knowingly collect personal information from children under the age of 16, as governed by APP 3.3 of the Privacy Act 1988 (Cth). If you are a parent or guardian and believe your child has provided personal information on our website without your consent, please contact us immediately. We will take prompt action to delete such information and ensure that it is not used for any purpose. Our policy further prohibits the use of contact details provided by children for marketing or promotional purposes, in compliance with both the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).
8. Limits of Our Policy
This Privacy Policy applies solely to the data collection and handling practices of Leadify. While we take steps to work only with partners, affiliates, and third-party providers whose privacy policies align with ours, we cannot accept responsibility or liability for their privacy practices. This limitation of liability is in line with the Privacy Act 1988 (Cth) and APP 8 regarding cross-border disclosure of personal information, as well as the Fair Trading Act 1987 (Cth) and Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
Our website may contain links to external sites not operated by Leadify. We have no control over the content or policies of these external sites and cannot accept responsibility or liability for their respective privacy practices. Users should exercise caution and review the privacy policies of these third-party sites. This approach ensures compliance with the Fair Trading Act 1987 (Cth), which governs business conduct and protects consumers from misleading or deceptive practices.
9. Changes to This Policy
Leadify may update this Privacy Policy from time to time to reflect current best practices and legislative changes. We will take reasonable steps to inform users of any significant changes via our website, in accordance with APP 1 (Open and transparent management of personal information). Your continued use of our site following any changes to this policy will be regarded as your acceptance of our updated practices regarding data and personal information.
10. Your Rights and Responsibilities
As a user of Leadify's services, you have the right to be informed about how your data is collected and used, as outlined in APP 5 of the Privacy Act 1988 (Cth). You are entitled to know what data we collect about you, how it is processed, and for what purposes.
You have the right to access and correct any personal information we hold about you, as provided by APP 12 and APP 13. Additionally, you can request the deletion of your personal information, restrict or object to its processing, and opt-out of data being used in automated decision-making processes. These rights are protected under the Privacy Act 1988 (Cth) and are designed to give you control over your personal information.
If you have any concerns or questions about how we handle your data, you are encouraged to contact our Data Controller. We are committed to resolving any issues in a timely and transparent manner, in accordance with the dispute resolution procedures outlined in APP 1 and APP 7 of the Privacy Act 1988 (Cth).
Contact Information
Leadify Data Controller
Reuben S.
Email: reuben@leadify.com.au
